Information security

Complete information security solutions for your business

The products we work with are “best of breed” – we use only the best for you, because every manufacturer we offer is a market leader in its field.

Our services Contact us
2 h
HelpDesk response within working hours
24/7/365
incident reports by e-mail and fax
ISO 27001
certified information security
ISO 22301
certified business continuity
Certified management systems Information security ISO/IEC 27001:2022 · Business continuity ISO 22301:2019 ISO/IEC 27001 – certified information security management system (United Registrar of Systems) ISO 22301 – certified business continuity management system (United Registrar of Systems)

About us

Usefulness is in our name

Utilitas I.T. d.o.o. was founded with the aim of becoming a leading company in information security and the supply of information security solutions, and of offering end users complete information security solutions through its network of partners.

We specialize in consulting, supply and implementation of IT security solutions and, together with our partners, help connect your IT with your business processes.

  • Protection against viruses, spam and spyware
  • Intrusion prevention (IPS)
  • Firewalls
  • Secure proxy
  • Database security
  • PCI DSS and SOX compliance
  • Privileged user monitoring
  • Identity management
  • Encryption of confidential data
Contact us with confidence – our name speaks for itself (utilitas – Latin for usefulness).
AVNET certificate for Utilitas I.T.

Utilitas I.T. received the AVNET distributor award in the IBM Software Unique Solution Area category, once again demonstrating its focus on IBM Security Guardium for protecting and monitoring database activity.

Utilitas I.T. – Protection
01

Goals

  • Use the quality of our services to position Utilitas I.T. d.o.o. as the leading partner for implementing IT security systems in Croatia.
  • Make Utilitas I.T. d.o.o. the natural and logical choice for partners (clients) building the security of their information systems.
02

Mission

  • Improving companies' business by implementing high-quality IT solutions, with an emphasis on high-quality consulting, supply and implementation of IT security solutions.
  • Adding new value to the business environment through new technologies and solutions that enable a competitive market position.
  • Preparing businesses for the EU business environment.
03

Vision

  • Raising the quality of information security implementation services to a level that has a positive effect for the client.
  • Showing and proving that security information systems truly contribute to a company's faster and better development.
  • Preparing businesses and partners for competition in the EU market.

Products

Solutions from leading manufacturers

Feel free to contact us for more information – we will be happy to arrange a presentation or non-binding testing.

Symantec Blue Coat ProxySG

A Secure Web Gateway that lets companies use the Internet safely as their main resource for accessing and transferring information, while ensuring the continuity and reliability of business applications.

IBM Security Guardium

Complete monitoring of database activity and enforcement of security controls in real time, with automated compliance auditing.

CyberArk

Complete control over the activities of privileged users, applications and processes across the IT infrastructure, regardless of resource or location and without installing agents on computers.

Services

Support, maintenance and consulting

Support services

UTILITAS I.T. provides its clients with a fast response and help in solving everyday problems with the systems it represents and sells. Proactive prevention of potential problems gives our clients additional peace of mind.

Support for client systems can be arranged to meet a wide range of requirements. When technical support is contracted, a detailed assessment of the system is carried out, or the equipment implementation project is used as the basis. A service plan is then drawn up based on the assessment, the client's needs and the type of equipment used.

Under the contract, UTILITAS I.T. takes full care of monitoring, managing and maintaining the client's equipment listed in the contract.

Support models

  • Standard support – resolving equipment issues under a technical support contract.
  • On-call support – resolving equipment issues for clients with smaller systems without a contract. The number of support hours is not limited. Charged according to the current price list.
  • Emergency intervention – in addition to the above models, emergency on-site intervention is available. UTILITAS I.T. guarantees that its experts will respond as soon as possible. Charged according to the current price list for emergency interventions.

Reporting an incident

  • By phone – to the UTILITAS I.T. technical support number. Reports are accepted on working days from 8:00 to 16:00 and are logged in the technical support application.
  • By fax – to the UTILITAS I.T. fax number.
  • By e-mail – to the UTILITAS I.T. support e-mail address.

Reports by fax or e-mail must include the company/client name, the company's OIB (tax number), the company address, the telephone number and e-mail of the client's contact person, and a description of the incident/request. They can be sent 24x7x365; reports received after 16:00 are processed on the next working day. All reports are logged in the technical support application.

The HelpDesk responds within 2 hours of receiving a report during working hours. Reports received outside UTILITAS I.T. working hours are processed on the next working day.

IT system maintenance

Today's business requires a technology environment tailored to the company's specific needs – and, more importantly, an environment that is always available, active and a means of achieving business goals rather than an obstacle to work and decision-making. By using IT system maintenance services, you not only make good use of the available resources but also protect your business and minimize risk.

Maintenance services for IT systems or their parts vary and depend on the system itself, its condition and the client's needs. Although continuous maintenance is common and practical, some clients opt for periodic maintenance because of their own resources or lower system requirements.

Because maintenance is tailored to each client's needs and requirements, it is often combined with other services or solutions. This gives an excellent result in terms of cost and is the most popular form of cooperation.

Our competitive advantages are a very fast response to client inquiries, respect for client requirements, procedures and ways of working, continuous investment in staff education and training, and expertise and dedication.

Consulting services

UTILITAS I.T. provides its clients with consulting on the application of information technology. Through these services, UTILITAS I.T. helps its partners and clients take advantage of new technologies and thereby increase their productivity and competitiveness.

Our team of experts, with extensive experience in the IT industry, provides expert advice on IT security systems and on the benefits and risks that individual technologies bring.

Our experts are always ready to provide clients with optimal solutions for their IT systems and problems. Our greatest advantage is that, in addition to consulting, we can offer the optimal technical solution and deliver it on a turnkey basis using “best of breed” equipment in its category.

As direct partners of manufacturers and distributors, we make sure our staff are properly trained and thus maintain a high level of service.

Documentation services

Using the most advanced software packages, we document your network and network infrastructure.

Contact us for more details.

ISO/IEC 27001 – certified information security management system (United Registrar of Systems) ISO 22301 – certified business continuity management system (United Registrar of Systems) Co-financed by the European Union

Final press release

UTILITAS I.T. has completed the project to establish information security and business continuity management systems

UTILITAS I.T. d.o.o. has successfully completed the project “Implementation of an Information Security Management and Business Continuity System for UTILITAS I.T.”, co-financed by the European Union. The project was implemented from 1 May 2025 to 1 November 2026.

Within the project, two management systems were established and certified: an information security management system in accordance with ISO/IEC 27001:2022 and a business continuity management system in accordance with ISO 22301:2019. The certification was carried out by UNITED REGISTRAR OF SYSTEMS ADRIATICA d.o.o. The certificates were issued on 4 October 2026 for ISO/IEC 27001:2022 and on 6 October 2026 for ISO 22301:2019.

The project covered management system certification, project management, and promotion and visibility activities. The result of the project is the establishment and certification of both management systems in accordance with the above-mentioned international standards.

The total value of the project is EUR 23,958.00, the total eligible costs amount to EUR 19,420.50, and the European Union co-financing amounts to EUR 14,565.37.

Project code: PK.1.3.04.0065.

The views and opinions expressed are solely those of the author and do not necessarily reflect the official stance of the European Union or the European Commission.

News

EU project: ISO 27001 and ISO 22301

Co-financed by the European Union

Final press release

UTILITAS I.T. has completed the project to establish information security and business continuity management systems

Both management systems have been established and certified to ISO/IEC 27001:2022 and ISO 22301:2019. Certification was carried out by UNITED REGISTRAR OF SYSTEMS ADRIATICA d.o.o.

ISO/IEC 27001
issued 4 Oct 2026
ISO 22301
issued 6 Oct 2026
Implementation period
1 May 2025 – 1 Nov 2026
EU contribution
€14,565.37
Read the press release
Co-financed by the European Union

Project announcement

Implementation of an Information Security Management and Business Continuity System for UTILITAS I.T.

The project introduces an information security management system ISO 27001:2022 and a business continuity management system ISO 22301:2019, with the aim of facilitating access to international markets and increasing international competitiveness.

Project code
PK.1.3.04.0065
Implementation period
1 May 2025 – 1 May 2026
Total value
€23,958.00
EU contribution
€14,565.37
Read the full announcement

Contact

Get in touch

Location

Office: Vranovina 9
Grada Vukovara 224
10000 Zagreb, Croatia

Phone and e-mail

Fax
+385 (0)1 6111 415
E-mail

Company details

Registration no. (MB)
2381737
OIB (tax no.)
41606287305
Bank account
2360000-1102023064

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Symantec Blue Coat ProxySG Secure Web Gateway

Blue Coat Systems, Inc. was founded in 1996 in Sunnyvale, California, focusing on proxy solutions, which are still the basis of its offering today. In 2016 it was acquired by Symantec. Over the years, the quality of its products has made it the world's leading manufacturer of security solutions for WAN optimization and gateway protection, as confirmed by independent research firms such as Gartner, IDC and Forrester.

In recent years, the way businesses exchange information has changed significantly. Today's companies often do not have firmly defined boundaries within which IT infrastructure and data must be protected, and large amounts of information are exchanged between geographic locations connected by WAN networks. As a result, the web browser has become the main resource for accessing information such as e-mail, business applications and data exchange, allowing employees to work beyond the physical boundaries of the office.

With the rapid development of web technologies and the shift to the web browser as the central point of communication and business, a whole range of security threats has emerged that exploit its growing popularity. Blue Coat solutions enable companies to use the Internet securely as their main resource for accessing and transferring information, and ensure the continuity and reliability of business applications.

The Blue Coat security solution installed at the gateway (the central entry and exit point for Internet traffic from the company network) delivers safe content to users working in a web browser, stops threats coming from the Internet over various protocols (HTTP, HTTPS, FTP, IM, etc.) and increases employee productivity by filtering web content that is not used for business purposes.

Symantec solutions also offer real-time, reputation-based malware filtering, which helps detect new, targeted attacks. In addition to web security options, available integrations include Web Isolation, Symantec Mail Gateway, Symantec DLP, Symantec CASB (CloudSOC), Advanced Threat Protection (ATP) and Symantec Endpoint Protection. Symantec has also introduced the Integrated Cyber Defense eXchange (ICDX) as a platform for integrating Symantec with partner security solutions.

In the web security space, Symantec offers the following solutions:

  • Symantec Web Security Service (Cloud Service) – lets customers deploy web security in the cloud, or as a hybrid solution combined with the vendor's on-premises solutions. The cloud solution includes:
    • Web Security Service (WSS)
    • DLP
    • Web Isolation
    • Mobile Device Security
    • Hosted Reporting Service
    • Malware Analysis Service
    • Cloud Firewall Service
  • Symantec ProxySG and Advanced SG (ASG) – available as appliances or as virtual appliances. ProxySG provides a modular web security solution to which components can be added as needed. ASG is an integrated solution that combines ProxySG and Content Analysis System functionality in a single appliance. ProxySG and ASG use the Internet Content Adaptation Protocol (ICAP) to pass certain requests to other appliances built for a specific task, such as DLP. With ProxySG and ASG, customers can analyze their SSL-encrypted web traffic. The following components can also be added to ProxySG and ASG appliances:
    • Symantec Intelligence Services
    • Web Isolation
    • Encrypted Tap
    • Reporter
    • DLP
    • Management Center

Feel free to contact us for more information on Symantec Blue Coat products – we will be happy to arrange a presentation or non-binding testing!

IBM Security Guardium

Guardium was founded in 2002 with an exclusive focus on real-time database protection, providing visibility into all transactions and enabling automation of the compliance audit process. Today, Guardium offers companies a simple and robust hardware solution for protecting financial and ERP information, customer and cardholder data, and intellectual property stored in systems such as Oracle, SAP, Siebel or other SQL databases.

At the end of 2009, IBM acquired Guardium, rounding out its database security product portfolio.

The need for this kind of solution is best illustrated by an example: most financial data is just an entry in a database, and a money transfer is a change to one entry and an update of another. How do you know who updates the entries in your databases, and how? More and more people have access to various databases, the amount of information keeps growing, systems are becoming more complex and reporting more difficult.

The Guardium solution lets you fully monitor activity on your database(s) and enforce security controls, with a dedicated hardware system that:

  • monitors and records database access by users, including privileged users (administrators)
  • understands commands and transactions (DDL, DML, DCL, PL, XML…)
  • aggregates and correlates database activity for detailed reporting
  • eliminates the need for native logging on the database itself and frees up resources, while offering more detailed reports from logs on the appliance
  • enforces segregation of duties within the organization
  • discovers all databases in your system
  • detects common weaknesses (vulnerabilities) in the databases themselves
Guardium solution diagram

With Guardium, you can successfully address the challenges of heterogeneous systems, different types of users and various database access points, with complete visibility into activity and no need to intervene on the databases themselves.

Three key reasons why companies choose Guardium:

  • security and visibility of information
  • faster and easier audit management
  • lower compliance costs

Feel free to contact us for more information on Guardium products – we will be happy to arrange a presentation or non-binding testing!

CyberArk

The CyberArk system provides complete control over the activities of privileged users (system administrators), privileged applications and processes within the IT infrastructure, regardless of resource or location, without the need to install a software agent on each computer.

CyberArk is a security vendor founded in 1999 by internationally recognized information security experts, headquartered in Israel, where its development also takes place. Focused on solutions for protecting highly confidential data and for managing administrative and privileged user accounts, CyberArk is one of the most recognized vendors in corporate security. This is confirmed by the independent analyst firm Gartner, which has classified CyberArk as one of the leading vendors of Privileged Identity Management solutions.

CyberArk's offering includes the following products:

  • Privileged Identity Management (PIM) Suite – a security solution for protecting, managing and monitoring all administrative and privileged accounts in the client's IT infrastructure, providing protection against internal threats and loss of confidential information;
  • Privileged Session Management (PSM) Suite – manages real-time sessions of privileged users, whether applications, processes or administrators;
  • Sensitive Information Management (SIM) Suite – provides a secure repository for monitoring, managing and protecting confidential information and documents in an enterprise environment, and ensures secure channels for communication and data exchange.

Privileged Identity Management – Privileged Session Management – Secure Digital Vault – Data encryption & secure file exchange